Romy Parzick is the Chief Operating Officer of Vault. She oversees operational excellence across Vault with a focus on backbone operations including client relationships, customer success, and new customer implementation. Previously, Parzick led operations and client experience for the commercial division of a consumer payments company. Additional experience includes her thought-leadership, research, and consumer advocate initiatives at the Financial Health Network and her role as EVP of a leading Community Development Financial Institution. Romy is a First Movers Fellow with the Aspen Institute. She holds an M.B.A. from the Fuqua School of Business at Duke University and a B.S. from Carnegie Mellon University.